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freelancer
Email Verified Alwyn Munatsi
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Member since August 30, 2020

C# Web and Desktop App Developer

A web and desktop app developer with a passion to change the face of technology. Also competent with WordPress content management systems.

Experience

Systems Administrator, Developer and Database Administrator

  •  Berven Capital
  •  Jun 2020 - Present

•Analyzing system logs and identifying potential issues with computer systems.
•Applying operating system updates, patches and configuration changes.
•Installing and configuring new hardware and software.
•Adding, removing and updating user account information, resetting passwords, etc.
•Answering technical queries and assisting users.
•Troubleshooting any reported problems.
•System performance tuning.
•Configuring, adding, and deleting file systems.
•Ensuring that the network infrastructure is up and running.
•Ensuring parity between dev, test and production environments.
•Plan and manage the machine room environment.
•Upgrading database server and application tool.
•Enrolling users and maintaining system security.
•Controlling and monitoring user access to the database.
•Planning backup and recovery of database information.
•Backing up and restoring databases.
•Generating various reports by querying from database as per need.
•Managing and monitoring data replication.
•Discussing the clients requirements and proposed solution with senior developer.
•Testing and modifying systems to ensure that they operate reliably.
•User training and support.
•Fault finding, diagnosing and fixing bugs.

IT Support Technician

  •  Info Relay Systems
  •  Jun 2019 - Jun 2020

•Provide support in diagnosing hardware and software issues and troubleshooting activities.
•Manage Fincon Accounting software system(installation, add users and passwords, adding printers, troubleshoot faults).
•Network monitoring and management using Sophos Firewall.
•Setting up POS Systems Machines for all Metro Branches.
•Installation and configuration of Cisco Routers and Switches.
•Installation, configuration and management of CCTV cameras.
•Installation and configuration of Biometric Access Controls.
•Handle monthly preventative maintenance on all computer hardware equipment for all branches
•Take user support requests and take measures to fulfill requests using calls, emails and remote connections.
•Handle IT related documentation and make sure that all IT supplies are available.
•Handle infrastructure administration activities such as server and storage capacity handling and directory services management.
•Project Coordinator for LAN cable installations(Network points) and security equipment installation(CCTV and Access Controls)

Junior Web Developer

  •  Hansole Investments
  •  Feb 2019 - May 2019

•Web development using WordPress, Html, JavaScript, C#, Asp.Net.
•Assist clients with Digital Marketing tools eg. Whatsapp, Facebook, Email, Pinterest, Twitter, LinkedIn etc.
•Domain Registration and Web Hosting
•Web Designing(Business Cards, Advertising Posters)

IT Graduate Trainee

  •  Allied Health Practitioners Council of Zimbabwe
  •  Oct 2016 - Jul 2017

•Assist in performing hardware and software installation procedures.
•Perform software configuration on stand-alone computers and laptops
•Provide support in diagnosing hardware and software issues and troubleshooting activities
•Lay cables and wires for networks and ensure that they are in good working order
•Assist users with Sage Pastel Accounting Software e.g adding users, creating passwords, etc
•Take user support requests and take measures to fulfill requests
•Assist in hardware and software inventory management
•Handle periodic maintenance of hardware and software
•Take telephone calls from users and attempt to assist them with their information technology questions and problems
•Handle IT related documentation and make sure that all IT supplies are available
•Assist in gathering user requirements and developing appropriate reports for IT professionals
•Provide users with ongoing assistance in their information technology problems
•Coordinate vendors for acquisition of equipment and software
•Provide support in setting up end user training activities